Send WhosOn information to other applications via webhooks. WhosOn enables you to archive chat data via callbacks, for your own custom use in third-party systems.

For greater flexibility, you can configure your webhooks globally for all sites, or on a site by site basis. Here’s a look at the events that the WhosOn server can post to a webhook:

• Chat start

• Chat line from visitor

• Chat line from operator

• Chat transfer

• Chat end

  • Help desk

  • Engagement

  • Agent tools

  • Reporting

  • Analytics

  • AI

  • Management

  • Customisation

  • Multi-platform

  • Security

  • Chatbot

  • Integrations