To upgrade WhosOn, you'll need a valid support and updates agreement.

Our support and updates package

The support and updates package is an annual maintenance agreement that protects and optimises your service. It is designed to help on-premises customers who don't gain the benefits of a monthly subscription. You get:

The latest product updates
  • Enjoy all our new releases and enhanced features. You can upgrade your software the moment updates become available - at no additional cost.
  • Dedicated customer service
  • Need help? Our friendly customer service team will be at your disposal over the telephone, via live chat, or through email.
  • Enhanced security
  • Benefit from the latest bug fixes and patches. Our ever-strengthening security measures help safeguard you from malfunctions, cyberthreat and changing data regulations.
  • Access to expert technicians
  • We employ expert support technicians. If you run into technical issues with a product, our in-house specialists will guide you through the problem until we reach resolution.
  • Optimum performance
  • Prevent performance lags. By keeping your software up to date, you ensure optimum speed and the most robust infrastructure.
  • Request a support contract
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