Building Societies

Industry research shows that building societies provide better service and satisfy customers more than other financial institutions

Live chat for healthcare and pharmaceuticals

Chat securely and confidentially with WhosOn

Charities

Give discreet digital support for those in need.

Education

Use live chat software to enrol, enagage, and educate.

Human Resources

Here’s how WhosOn can help your human resources function thrive.

Travel

Boost your online bookings with live chat software.

Real Estate

Live chat software opens the door for your online buyers.

Public sector

Why your public sector business needs to take the leap to live chat.

Retail

Elevate your ecommerce sales with live chat software.

Finance

Trust a secure, installable live chat solution for your financial services business.

Contact Centre

Give quick, convenient and cost-effective customer service with live chat software.

Automotive

Thinking of getting live chat software for your automotive business? You should.

Archive: Archives

Blog

Three customer service lessons plucked straight from fairy tales

Once upon a time, in an office far, far away… When searching for tips to improve your customer service offering, […]

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The ultimate compendium of live chat software statistics

Live chat software is no longer negotiable. It’s not a luxury, it’s not a nice-to-have, and it’s not an optional […]

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The 3 simple steps of saying goodbye via live chat

First impressions are important. But saying goodbye is the final impression you make in a conversation, and it matters just […]

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5 ways to spot a shady live chat provider

Live chat is a growing market. And that means, unfortunately, that there is a huge upsurge in the shady live […]

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A working life: the live chat software developer

In Paul Johnson’s job, only two things are certain: his code either works or it doesn’t. An ex-military man, Paul’s […]

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50 live chat tips to delight your digital customers

Live chat is fast becoming the holy grail in customer service. We live in a digital landscape, where people prefer […]

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An A-Z of live chat software essentials

Live chat software is flooding the market. There are hundreds of options to choose from, each claiming to be better […]

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The 3 fundamental reasons your customers love live chat software

Unless you’ve been living in a cave, you will have noticed the rise of live chat software in recent years. […]

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Expert interview: coding in the classroom

In a skills-short IT industry, coding in the classroom has become a pressing topic. Nurturing the next generation of technological […]

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The dos and don’ts of canned responses

Canned responses are a staple feature of live chat software. In a nutshell: a canned response is a pre-set reply […]