WhosOn helps you get specific about targeting your website visitors. Through our live tracking features, you can create a bespoke customer experience for each person hitting your site.
WhosOn analyses your visitors in real-time. It then enables tailored CX by identifying key differentiating factors. You can reach out in a way that works for each prospect, such as:
• Sending triggered live chat invitations based on visitor details and demographic
• Issuing warm welcome messages or recommendations to return visitors
• Providing concierge support to visitors based on time on site, pages viewed or page depth
• Sending location or first-referrer based offers to prospects
• Assisting any high cart value visitors to prevent abandonment