Live chat API

Live chat API

Create custom integrations into the applications you need. WhosOn offers a live chat API, so you can take our features and put them behind your own systems and third-party tools.

API access to WhosOn means you can make chat uniquely yours. You can embed it into any platform, have it take any design, and create any reporting and processing flow. We offer:

• The option to buy the WhosOn server only, holding the full chat feature-set

• Server licences for your live chat agents to connect to the customised solution

• A client interface API, for the business-facing chat client that sits on agent desktops

• A chat API, so you can also fully modify the customer-facing chat window

• A backend API, allowing you to tailor the way chat connects to databases and third-parties

  • Help desk

  • Engagement

  • Agent tools

  • Reporting

  • Analytics

  • AI

  • Management

  • Customisation

  • Multi-platform

  • Security

  • Chatbot

  • Integrations