WhosOn offers both detailed live chat reporting in a dedicated portal, and quick summaries from inside the chat client.
These in-client charts provide you with the headline data you need at a glance, to keep tabs on your main metrics without launching a separate report.
• In-client charts are an extra, access-controlled option for supervisors and admins
• Designed as a shorter summary of the more in-depth reports accessible in the web portal
• They take the form of pie charts displaying top visitor and chat data
• You can also view graphs of total visitors, new visitors, prospects and chats taken
• Your in-client charts are exportable in Excel format