In-chat payments

In-chat payments

Take customer payments inside your live chat sessions. Your customers get a fast, easy experience without channel disruption. You get to turn chats into financial transactions.

And, even better, the process is fully protected and PCI compliant. Here's how the WhosOn in-chat payments feature works:

The live chat operator creates a transaction request and enters the amount to be paid

The customer then clicks to open a secure payment window inside the chat session

Completion transpires in subseconds after data submission, with instant detail checks, instant verifications, and instant payment processing

The operator receives a transaction link to confirm the payment – no sensitive data displayed or retained

Powered by a rich integration with Braintree - a secure PayPal service that processes over 1 billion transactions per quarter

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