Choosing a live chat provider in such a saturated space is no mean feat. So, if you’re considering live chat software, here are 15 things you should know about WhosOn.
1. WhosOn is time tested, and ever enriched.
Created in 2003, WhosOn is a front runner in the live chat field – not just another cowboy company jumping on the bandwagon.
2. WhosOn doesn’t take the cookie-cutter approach
We specialise in custom (and often complex) live chat projects. So, if you need chat that can flex around your requirements, our team can deliver.
3. WhosOn comes with advanced security
Your data is safe with us. We take rigorous safeguarding steps, from encryption to penetration testing to 24/7 intrusion detection. We’ve even won awards for our security.
4. WhosOn has an extensive feature-set
5. WhosOn has grown organically
Our product hasn’t gained market share because of hefty investments or expensive advertising. It’s grown organically, out of quality and customer love.
6. WhosOn comes with in-house technical support
We never outsource support. We employ an expert team of full-time, dedicated techies, from our local offices across the UK and the US.
7. WhosOn is trusted across the world
Over 10,000 businesses in over 100 countries use WhosOn. We’ve delivered chat to complex environments like China and the Middle East, and we’ll localise chat to your country.
8. WhosOn performs perfectly in the cloud or on-prem
9. WhosOn comes from a specialist taskforce
When you deal with WhosOn, you’re not dealing with a vast, impersonal corporation. You’re dealing with a close-knit team of 30 experts, who care about your custom.
10. WhosOn has the highest uptime SLA in the industry
Our product is robust. We average uptime of 99.8% across all servers. For over a decade, WhosOn has been the best live chat software for uptime SLA, hands down.
11. WhosOn is committed to ongoing R&D
We have an in-house product innovation team. We run weekly ideas work labs and we review our software every month. R&D isn’t just a buzzword for us – it’s built into our culture.
12. WhosOn is cost-effective
13. Flexible payment options
As well as the traditional monthly subscription option, we also offer WhosOn under a perpetual licence. So, you can pay a one-time fee and own the product outright.
14. White labelled chat
For even further ownership, we also offer WhosOn under a white label. This gives you full API access to the product, with no trace of our branding.
15. Trusted by over 10% of Fortune 500s
We’re the partner of choice for clients who need more from chat. So, whether you’re a Fortune 500 or a regulated organisation with trickier requirements, you’re in safe hands.
Things you should know about WhosOn
If you feel there are more things you should know about WhosOn before deploying our software, we’re here to chat. Get in touch and our team will answer your questions.