You could buy chat from a company that treats chat as a sideline. Or, you could buy superior live chat software that comes from specialists.
When you choose WhosOn as a Zoho SalesIQ alternative, you choose the smartest features available in the live chat space. You choose live chat expertise. And you choose flexibility for your chat project.
Product quality. Product clarity. Product care.
WhosOn and Zoho have entirely different focuses. Which focus is likeliest to deliver the more advanced live chat product?
Beyond basic features
Chat feature for chat feature, WhosOn is a vastly more sophisticated Zoho SalesIQ alternative. Zoho SalesIQ does offer some expected chat functionality. But its scale doesn’t come close to WhosOn. To list a handful, our hundreds of live chat features include:
Bots run admin for operators to auto-retrieve data and push it into chats
Inbuilt NLP algorithms calculate the satisfaction of your chatting customers
Seamlessly switch between chat to call, SMS, email, or social message
AI auto-text suggestions, predictive typing, canned responses and more
Chat to visitors in over 100 languages with smooth, instant translation
Chatbot operators field FAQ and route customers to reduce resource strain
Live visitor analytics
Detailed data profiles on your website visitors and real-time journey tracking
Inbuilt help desk
Skill-based routing, availability scheduling, queue management, etc
A suite of 80 live chat reports, plus visual dashboards, in a dedicated data portal
Offer more hands-on support in a session via video chat, co-browsing, and remote control
A vast portfolio of integrations for data fluidity across your tech stack
Monitor conversations, “whisper” support, send broadcasts, and transfer chats
All custom delivered to your needs
|Hosting flexibility||Customisation flexibility|
|Deployment flexibility||Project flexibility|