A quick walk through WhosOn
Flexibility and customisation scope set WhosOn apart. But our off-the-shelf functionality is also one of the most advanced offerings in the live chat software space. Take a look inside WhosOn.
A sophisticated feature set
Real-time translationChat to your customers in over 100 languages
Sentiment analysisAutomatically calculate customer satisfaction
Omnichannel callingSwitch channel seamlessly from chat to call
Chatbot servicesInject AI into your chat with our bot framework integrations
Custom reportingLeverage the power of Power BI for your reporting
Management toolsetA kit for supervisors to monitor, manage and refine the chat service
CRM integrationSmoothly sync data between WhosOn and your CRM
Analytics engineOffering real-time visitor tracking and web analytics
Inbuilt help deskA feature-rich customer service suite to speed agent handling times
Video chatGive face to face service online via your chat channel
Client securityEncryption, data masking, intrusion prevention and more
Flexible deploymentCloud, on-prem, and custom deployment options available
An integrated solution
A look inside a chat session
A look outside the chat solution
A dedicated portal to tune WhosOn to your needs
Spanning sentiment analysis, usage reports and performance insights
Live data on your website visitors and their browsing progress
Options to archive chats externally and sync data with your CRM
See for yourself
The best way to explore WhosOn is with a free trial. To get the process started, enter your details.