WhosOn

Flexibility and customisation scope set WhosOn apart. But our off-the-shelf functionality is also one of the most advanced offerings in the live chat software space. Take a look inside WhosOn.

A sophisticated feature set

Real-time translation

Chat to your customers in over 100 languages

Sentiment analysis

Automatically calculate customer satisfaction

Omnichannel calling

Switch channel seamlessly from chat to call

Chatbot services

Inject AI into your chat with our bot framework integrations

Custom reporting

Leverage the power of Power BI for your reporting

Management toolset

A kit for supervisors to monitor, manage and refine the chat service

CRM integration

Chat to your customers in over 100 languages

Analytics engine

Offering real-time visitor tracking and web analytics

Inbuilt help desk

A feature-rich customer service suite to speed agent handling times

Video chat

Give face to face service online via your chat channel

Client security

Encryption, data masking, intrusion prevention and more

Flexible deployment

Cloud, on-prem, and custom deployment options available

An integrated solution

A look inside a chat session

A look outside the chat solution

The settings portal

A dedicated portal to tune WhosOn to your needs

The reporting suite

Spanning sentiment analysis, usage reports and performance insights

The analytics engine

Live data on your website visitors and their browsing progress

The chat data

Options to archive chats externally and sync data with your CRM

AI chatbot

Start scoping your chat project

Before we start work on your chat project, we need to take the time to understand your business and its goals. Then, we can recommend next steps, start planning any custom work and get you set up with a free trial.

Chat to us now

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