Get the basics for free or only pay for what you need.

Print features
CloudDedicatedOn-prem
Chat & monitoring
Visitor profile
Co-browsing
Real time visitor monitoring
Geo-IP visitor location
Prospect detection
Offline form
Offline messages
Transfer chats
Pre-chat / Post-chat survey
Chat rating
File sharing
Form field capture
Advanced chat routing
Operator work scheduling
Canned responses
Supervisor chat monitoring
Supervisor overview
Advanced invites
Chat wrap up
Agent departments
Add-ons
Video chat *
Ticketing system *
Real time chat translation *
Customisation
Chat window colour
Chat button position
Custom chat window **
Inline chat window or popout
Custom message styling **
Hide chat button when offline
Chat window unbranding **
Integration
Dynamics CRM / 365 integration
Salesforce integration
Integration with other CRM **
Reporting
Chat reports
Email reports
Custom reporting **
Shopping cart integration - revenue tracking **
Security
Auto response / filter bad words / masking rules
Visitor banning
Advanced security
PCI / HIPAA compliance assitance **
Managed solution **
Bandwidth Limitations: Cloud service is limited to 10 agent seats, 20000 daily page views, 10,000 daily unique visits and 1000 concurrent connections.
Dedicated and On-Prem bandwidths are subject to infrastructure. Speak with our sales team for requirements.

* This feature is an add-on.
** Requires support from our professional services integration team.