Find the deployment route that’s right for you.

Print features
Chat & monitoring
Visitor profile
Real time visitor monitoring
Geo-IP visitor location
Prospect detection
Offline form
Offline messages
Transfer chats
Pre-chat / Post-chat survey
Chat rating
File sharing
Form field capture
Advanced chat routing
Operator work scheduling
Canned responses
Supervisor chat monitoring
Supervisor overview
Advanced invites
Chat wrap up
Agent departments
Video chat *
Ticketing system *
Real time chat translation *
Chat window colour
Chat button position
Custom chat window **
Inline chat window or popout
Custom message styling **
Hide chat button when offline
Chat window unbranding **
Dynamics CRM / 365 integration
Salesforce integration
Integration with other CRM **
Chat reports
Email reports
Custom reporting **
Shopping cart integration - revenue tracking **
Auto response / filter bad words / masking rules
Visitor banning
Advanced security
PCI / HIPAA compliance assistance **
Managed solution **
Bandwidth Limitations: Cloud service is limited to 10 agent seats, 20000 daily page views, 10,000 daily unique visits and 1000 concurrent connections.
Dedicated and On-Prem bandwidths are subject to infrastructure. Speak with our sales team for requirements.

* This feature is an add-on.
** Requires support from our professional services integration team.