Select an edition

WhosOn cloud

Cloud deployment, for the fastest setup and convenience of not needing servers.

WhosOn on-prem

On-premises deployment, for regulated companies who need more control over chat.
Per month
BUY

Need more than 10 users or a managed service? Get in touch today

Learn more
Print features
CloudDedicatedOn-prem
Chat & monitoring
Visitor profile
Co-browsing
Real time visitor monitoring
Geo-IP visitor location
Prospect detection
Offline form
Offline messages
Transfer chats
Pre-chat / Post-chat survey
Chat rating
File sharing
Form field capture
Advanced chat routing
Operator work scheduling
Canned responses
Supervisor chat monitoring
Supervisor overview
Advanced invites
Chat wrap up
Agent departments
Add-ons
Video chat *
Ticketing system *
Real time chat translation *
Customisation
Chat window colour
Chat button position
Chat button unbranded
Custom chat window **
Inline chat window or popout
Custom message styling **
Hide chat button when offline
Chat window unbranding **
Integration
Dynamics CRM / 365 integration
Salesforce integration
Integration with other CRM **
Reporting
Chat reports
Email reports
Custom reporting **
Shopping cart integration - revenue tracking **
Security
Auto response / filter bad words / masking rules
Visitor banning
Advanced security
PCI / HIPAA compliance assitance **
Managed solution **
Bandwidth Limitations: Cloud service is limited to 10 agent seats, 20000 daily page views, 1000 daily unique visits and 1000 concurrent connections.
Dedicated and On-Prem bandwidths are subject to infrastructure. Speak with our sales team for requirements.

* This feature is an add-on.
** Requires support from our professional services integration team.