Familiar with the ‘Sliding Doors’ concept? We’ve applied that in this customer service infographic. Meet Helen, who’s about to live […]
As the cloud rises, many have been quick to announce the demise of on-premises applications. Almost any internet search will […]
So, what does a customer journey flowchart look like when you have WhosOn live chat software on your website? Explore […]
In this chatbots infographic, we explore the history of AI.
What do baby boomers want from customer service? We explore the emergence of live chat as the channel of choice.
Which customer service technologies have died over the years? In this infographic, we wander through a customer service graveyard.
What are consumers searching for? View US seasonal shopping trends.
Want to see UK seasonal shopping trends throughout the year? View our infographic.
The ultimate guide to converting chats to sales: before, during, and after the session.