The ability to compete in a multilingual and culturally diverse marketplace is essential for today’s businesses. Here are the the […]
Did you know WhosOn translates live chat messages back and forth in real-time, in over 100 languages? Here’s what those […]
In this infographic, we share 50 ecommerce conversion tips to turn your website traffic into takings.
Familiar with the ‘Sliding Doors’ concept? We’ve applied that in this customer service infographic. Meet Helen, who’s about to live […]
As the cloud rises, many have been quick to announce the demise of on-premises applications. Almost any internet search will […]
So, what does a customer journey flowchart look like when you have WhosOn live chat software on your website? Explore […]
In this chatbots infographic, we explore the history of AI.
What do baby boomers want from customer service? We explore the emergence of live chat as the channel of choice.
Which customer service technologies have died over the years? In this infographic, we wander through a customer service graveyard.
What are consumers searching for? View US seasonal shopping trends.