WhosOn

HR live chat for your website

Acquire

Automatically request CVs through the chat window via bot engagement

Screen

Quickly qualify and screen applicants in real-time, for less wasted time

Interview

Use video chat to interview candidates remotely and conveniently

HR live chat for your workplace

Support

Streamline company resources by using live chat for internal tech support

Integrate

Plug chat into your HR platform or company systems via API

Automate

Use an AI chatbot as a company-wide virtual assistant for employees

“Our WhosOn live chat application is for support of employees. Since launch we have been receiving requests from many departments that interact with our 46,000 plus service desk live chat operators. The product is solid and has added considerably to Aviva.”

Mark Bennett
Aviva

Sophisticated features to engage and support

Create chat routing rules to get each chat request to the relevant recruiter / HR worker	Use canned responses to reply to common candidate questions quickly
Assist applicants with lengthy job application forms via co-browsing	Offer inclusive support to chat users with real-time translation in 100 languages
Smoothly resume the conversation via email with our Office 365 integration	Progress the chat to a call with omnichannel calling – all from inside the chat window
Work alongside – not apart – from your chatbot with hybrid chat	Have employees and bots share needed documents in the chat through file uploads
Request structured info from candidates in a click via dynamic in-chat form field	Seamless CRM integration syncs candidate details from the session to your CRM
Ensure compliance around sensitive chat data via encryption and watertight data control	Offer remote control within live chat to boost internal tech support