WhosOn offers both detailed live chat reporting in a dedicated portal, and quick summaries from inside the chat client.
These in-client charts provide you with the headline data you need at a glance, to keep tabs on your main metrics without launching a separate report.
- In-client charts are an extra, access-controlled option for supervisors and admins
- Designed as a shorter summary of the more in-depth reports accessible in the web portal
- They take the form of pie charts displaying top visitor and chat data
- You can also view graphs of total visitors, new visitors, prospects and chats taken
- Your in-client charts are exportable in Excel format
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