Want to gauge how happy your customers are? WhosOn 2018 offers out of the box sentiment analysis, scoring every chat session for customer satisfaction.

Get live signposts on how your chat is going. WhosOn 2018 responds to each customer’s mood in real-time, displaying a visual smiley face indicator at the top of every conversation.

Reply in 3 hits of the keyboard. WhosOn only need 3 typed characters to offer a smart suggested response, sorting through the most likely of the last 500 responses.

Chat face to face with your online visitors. Our new and improved video chat feature offers super-fast connections and a seamless switch from chat to video.

Chat in style with slick stacked chats. Our scrollable, semi-transparent chat window has been designed to wow your web users, while looking great on any site.