For businesses who want more from chat

Flexible, feature-rich live chat software designed to grow your business

Clever software. Classic service and support. WhosOn is the live chat solution that offers you all the features you could need, with all the flexibility and expertise you could ask for.

Your account manager

Your own personal consultant to guide you through deployment

Richard Gardner

Your support technician

24/7 support, from our team of in-house pros

Daniel Horton

Your chat designer

Let’s design you a custom chat look

Mark Wheatley

Your lead developer

Here to code any customisations you request

Paul Johnson

Your product analyst

For all your direct training and product input needs

Martin Butler

Feature explorer

Live chat with a little extra. When you deploy WhosOn, you also get immediate access to the products analytics, management and help desk suites.

Chat features

All the trimmings for optimum chats

Help desk features

An inbuilt customer service suite

Management toolset

Offering reports, analytics, and real-time tracking

Analytics features

A kit to monitor, manage and refine

Custom-made

Need a solution shaped specifically around your needs? WhosOn also comes with ample room for customisation and control.

Flexible hosting

Available in the cloud or on-premise

Professional services

You ask, we deliver a bespoke request

Custom bot deployment

Building a specialist bot to suit your needs

Advanced configuration

Administer WhosOn to make it your own

Product highlights

WhosOn translates over 100 languages back and forth in real-time. You can support and convert customers around the globe – without investing in offshore call centres or multilingual teams.

Want to gauge customer satisfaction? WhosOn comes with an inbuilt sentiment engine that evaluates chat mood line by line, as well as calculating detailed post-chat sentiment scores.

Powerful integrations across your CRM and software suite. Plus, if you need a specific integration that doesn’t exist yet, our developers can code it.

Secure

We’ve beaten off competitors all across Europe for software security awards

Time-tested

With 15 years’ success in the chat space, our knowledge and experience are second to none

Trusted

A 98% retention rate with 10,000 customers, in 100 countries

Multi-lingual

WhosOn is available both to download and to chat in 100+ languages

Robust

Veterans when it comes to complex, highly-regulated and global deployments

Accessible

Work with a small team of specialists, not a vast, impersonal corporation

Book your demo

We can help you achieve your live chat goals quickly and effectively. To do that, we need to get to know you.

You book a demo

We have a quick, informal fact-finding session

We recommend next steps based on your needs and get you started with a free trial

BOOK NOW