Learn more about our innovative customer engagement solution.

CHAT TRACK ENGAGE




ENGAGE



Proactive invites allow you to manually target a website visitor, and engage them in a live chat. A small chat window or image with a custom message will pop up, with a personalized message, and can be used to encourage the visitor should they need help, or encouragement to buy.

Dynamic Invites engage with a higher percentage of visitors all year round without increasing your staff. Improve your customer journey and invite visitors to chat based on triggers and rules you set. Detect prospects or VIP’s and send personalized offers and messages are a great way to create an excellent customer experience, proven to increase retention and conversion.





Increased Confidence
Understanding your customer base and their preferences can help you send improved, more relevant targeted messages.
Live Chat personalization helps website owners identify and deliver a truly tailored online experience to customers, building customer loyalty and increasing confidence in your brand.
Increase your Sales
Used as part of your overall customer service strategy, WhosOn software has the ability to increase conversion rates by giving visitors real time access to a live customer support without changing channel.
Live chat can be optimized to engage with at the decision stage to offer assistance, secure the sale and increase basket value.
Widen your Markets
WhosOn will help you deliver your solution or services to international markets and widen your digital footprint.
Utilizing the Auto Translate function, you will have the ability to live chat with visitors from a number of countries across the world, increasing your client base.