Whilst the Client is running it will display any popup messages sent to you by the WhosOn Server. These will be displayed in the lower right-hand corner of your display. For example:

You will receive popup’s for Site Entry Alerts (yellow background), Prospects (light blue background) & Exceptions (red background) if they have been configured to send popup messages on the WhosOn Server.

You will also receive chat requests (blue background) from visitors on your web site who want to chat. You can click the popup chat request message to enter the chat.

Switching Off Popups

If you get many visitors to your site you may get annoyed at the number of popups. However, they can easily be switched off.

Right-click the site in the Monitored Sites tree and select Site Properties. Select the Site Entry Alerts tab.

Select the 'Default (All Visitors)'  alert and click Modify.

On the Actions tab unselect then Send Popup Alert To Clients option.

Click OK to save the Alert.

Repeat for the other Alert types of need be.