Hosted or on-premises live chat software, advanced visitor tracking and proactive visitor engagement for business web sites.
Live Visitor Tracking
Watch visitors arrive at your site in real time and move from page to page. Track real time web usage.
Live Web Analytics
View detailed web analytics reports. Live and on demand web analytics reporting.
Live Chat For Sales & Support
Add secure live visitor chat to your website. Let visitors communicate with you as they browse. Increase sales and improve customer support.
Real Time Support Ticketing
Create and track customer support tickets in real time. Escalate chat sessions to tickets. Automated skills-based ticket distribution.
Live Visitor Engaging
Engage your visitors with proactive 'Invite' requests. Configure multiple automatic rule-based invites.
Microsoft Dynamics Integration
View Dynamics Contacts during chat sessions. Add chat transcripts directly to CRM Accounts, Leads or Contacts.
Live Prospect Tracking
Track 'Prospects' by watching which pages a visitor is requesting. See how many prospects are converting by PPC campaign or keyword.
Enterprise Ready
Single user or hundred user. Enterprise features such as skills based chat routing, operator training, auto accept rules, chat text rules and more.