The deployment steps
1. Start with a demo
WhosOn is more expansive than your average live chat solution. So, we recommend starting with a demo before downloading the product. This allows us to personalise your chat journey and help you get the most from WhosOn.
2. Download a free trial
Your trial lasts for 30 days. You can download the standard cloud edition, or we can set you up with an on-premises deployment. If you need access to any add-ons, let us know and we’ll roll those into your trial too.
3. Choose a purchase path
When you buy WhosOn following your trial, your existing setup is retained. So, all you have to do is choose how you want to pay (monthly or perpetual) and how many user licences you need.
Other setup options
Professional services consultation
Looking for a specific custom feature right from the off? Our professional services team can walk you through the possibilities and scope out a bespoke project plan.
Managed deployment service
Need a complex chat configuration? Our technicians can deploy WhosOn on your behalf, managing multiple sites, global deployments or regulated environments.
Contact centre training
Want to hit the ground running with your new chat channel? That’s just what our product trainers are for. So, we can visit you onsite and deliver a tailored, cross-team training course.
Request enterprise support
Need enterprise services such as 24/7 support, same-day workarounds, and a high volume of user licences? Get in touch to request an advanced level of trial support.