Because WhosOn has so many features to enjoy, that also means a range of settings to manage. But, you don’t necessarily want distracted agents making settings changes.
We’ve solved that problem with dedicated, access-controlled settings management. Found within an easy to use web portal, your WhosOn settings area offers smooth, efficient settings management.
- WhosOn settings are in an online portal, separate from the client that agents use to chat
- From here, supervisors and admins can log in to configure and customise WhosOn
- You can create universal, company-wide chat rules as well as granular rules for individuals
- You can also add users, websites, access rights and rules as needed
- Settings management is restricted to only select users granted the relevant permissions
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