Email and hyperlink recognition

Email and hyperlink recognition

You may often need to share hyperlinks and email addresses during your chat sessions. So, WhosOn recognises and reacts to this content accordingly.

This email and hyperlink recognition feature helps your chat sessions run fluidly, with no need for inconvenient copying and pasting. Here’s how it works:

  • WhosOn detects any links or emails typed inside the chat conversation
  • All links automatically become clickable for your convenience
  • Any email addresses are similarly responsive, with the correct ‘mailto:’ hyperlink
  • A handy integration also matches email addresses with Gravatar users
  • Gravatar data from the customer’s profile is then be pulled in to inform the chat

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