Maximize every customer engagement on chat by integrating with your CRM solution. Send chat transcripts, call back requests & visitor prospects directly to your CRM system. CRM users can view all previous live chat sessions during a chat, allowing an agent to quickly look back at previous conversations.
Supports Salesforce, Microsoft Dynamics and Sugar CRM out of the box. Don't use any of them? Don't worry - we can also help you integrate WhosOn with any CRM via our business solutions team!