You can send an 'Invite' request to any visitor. The visitor will see a graphic appear on their browser and move across the screen once before disappearing. The Visitor can either close the graphic or click it to start a chat session. You can use the default invite graphic or create your own. The invite itself is not a popup so it will through pop-up blockers.

To send an invite request to a visitor simply right-click the visitor in the Current Visitors list and choose Send Invite from the popup menu.

The Invite will appear on the visitors browser as a graphic file:

This will move across the page stopping at the right hand side for a few seconds before moving back to its original position. It will then disappear after a few more seconds. The visitor can close the invite by clicking the close X. If they click the button the chat window will open.

You can change this graphic to one of your own design. See: Changing The Chat Graphics Via The Client

Changing The Start Position

By default the invite graphic will appear on the visitors browser at the top of the screen. You can change this position via your Client. Open the Site Properties and select the Chat tab. In the Invite Position box enter the pixel position relative from the top of the browser window that the graphic should appear. The position will be the same even if the visitor has scrolled down the page - so they will always see it.

Automatically Inviting

WhosOn can automatically send invite requests to visitors that it detects as 'Prospects'. A prospect is a visitor that has viewed a set of key pages either during a single visit or over several separate visits. See: Prospect Detection.

Custom Text Invites

You can also send text invites to visitors. You can enter a message that is sent to the visitor. This appears as a moving text box which the visitor can click to start a chat session. Select the Send Text Invite from the visitor popup menu. Then enter your message and click the Send button.