Parker Software is a focused software house with offices in the UK and USA. Established in the UK in 2003, Parker Software develop innovative Windows based software aimed at companies that do business on the web. Parker Software produce two flagship products: "WhosOn", a tool for monitoring web site visitor activity in real time and "Email2DB, a tool for integrating incoming emails with business processes. Parker Software's products are used by thousands of businesses, large and small, in all parts of the world.

You can contact us in any of the following ways:

Customer Support

We are fully committed to providing customers with on-going support. We currently provide telephone, live chat and email support between 8:30am - 8:30pm Monday to Friday (GMT) and 9:00am to 5:00pm Monday to Friday (EST). Outside these hours support is via email only.

Product Updates

All users are entitled to free product upgrades for a period of 6 months from product registration. This includes both minor and major releases. Users to purchased WhosOn via subscription are entitled to free minor and major upgrades for the life of the subscription.

Upgrade Protection

You can extend free updates period by purchasing an upgrade protection key. This entitles you to the following:

Installation Service

We offer a low cost Installation Service for the WhosOn Installable Edition. All we need is access to your server via a Remote Desktop connection for the duration of the Installation (normally this takes about one hour). We will setup and configure WhosOn so that you can monitor your web site and provide live chat. You will also be in a position to easily add monitoring & chat to additional sites.

We also off a free server check service. We can connect to the server that you want to use for WhosOn and check that it meets the minimum requirements prior to you purchasing the product. Please contact us for details.

Dedicated Servers

A WhosOn Dedicated server gives you all the benefits of the WhosOn Installable Solution but with the piece of mind of a hosted service. We will provide a pre-configured Windows 2008 server along with WhosOn pre-installed and ready to go. You simply install the WhosOn clients on your PC's.  Dedicated servers can be located in the UK or USA and are kept updated with the latest version of WhosOn and monitored by us to ensure maximum up time.